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How do I report an unauthorized Riot purchase?

To report an unauthorized Riot Games purchase, immediately submit a support ticket via the Riot Games Support site under the "Unauthorized Charge" category. If you cannot access your account, use the Account Recovery form. Secure your account by changing passwords and enabling multi-factor authentication (MFA) to prevent further unauthorized activity. 2XKO Support +4
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How do I report an unauthorized purchase?

How to report fraud
  1. Deposit Accounts: Debit Cards, Checks and Zelle®, including lost or stolen debit cards or checkbooks: 1.800. 432.1000.
  2. Consumer Credit Card: 1.800. 421.2110.
  3. Wire Transfers: You have the right to dispute errors in your transaction. ...
  4. Home Loans: 1.800.669.6607.
  5. HELOC: 1.800.934.5626.
  6. Auto: 1.800.215.6195.
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Can I get my money back from Riot?

Unused, eligible refunds requested within the 14-day window can be refunded without the use of a token. If the purchase is used within the 14-day window, refunds can still be made, but they will consume a refund token. Once you use a refund token, it's gone. There are no refund token refund tokens.
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How do I report directly to Riot?

Post-Match
  1. Go to your Profile.
  2. Enter Match History.
  3. Find the match with the player in question.
  4. Use the Report Controls (usually marked with a '!' symbol) to start a Report.
  5. Fill in all the details you can and submit.
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What if someone else is using my Riot account?

However, if you believe somebody else may have been logging into your account, take the following steps: Press the button in the email to reset your password. If the link's expired (it only lasts 24 hours!), reset your password here. If you believe your account is already compromised, use our account recovery tools.
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How To Recover Valorant Account Without Email (Quick Guide)

How do you kick someone out of your Riot account?

You can unlink your third party account from the Riot Account Management Page following these steps:
  1. Go to the Riot Account Management Page.
  2. Log into the Riot Account that's currently linked to your third party account.
  3. Under Connected Accounts, find the third party account.
  4. Select the (-) button to unlink.
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How does Riot detect bought accounts?

Riot's Stance and Detection Methods

Riot Games has sophisticated systems in place to detect bought accounts: Sudden changes in IP addresses and play patterns. Inconsistent performance levels. Account behavior that doesn't match the player's history.
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Who is the #1 Valorant player?

There's no single "Top 1" player as it shifts with performance, but Leo (Leo Jannesson) is widely considered among the best due to his incredible impact with Fnatic, while TenZ, Zekken, Chronicle, and Shao are consistently top contenders, alongside current leaderboard leaders like QOR twitch Smoke in ranked. The best player often depends on recent tournament results, role (Duelist, Initiator, etc.), and individual skill vs. team contribution, but players like Leo, Zekken, and Chronicle are always in the conversation for all-time greats. 
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How do I contact player support on Riot?

You may terminate or suspend your account at any time by contacting us at [email protected].
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What is rule 7 of Valorant?

In Valorant, "Rule 7" isn't a single game rule but refers to Section 7 of the Riot Games Terms of Service (ToS), which covers fair play, account boosting/smurfing, cheating, and disruptive behavior, leading to penalties like bans for violations such as "Cheater Detected" or account manipulation. It's the umbrella for serious offenses against game integrity, including intentional rank manipulation (smurfing/boosting) and any behavior deemed unfair or against the rules, resulting in punishments like temporary or permanent bans. 
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Can I refund my purchase on Valorant?

Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund.
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How often does Riot give refunds?

The new refund policy will return one refund token every year if you are below the cap of three. Additionally, you can now refund most unused content in the client within a week of purchase without using a token.
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Can you refund a game you bought digitally?

You can usually return digital games, but it depends heavily on the platform (Steam, PlayStation, Xbox, Nintendo, Epic Games, Apple) and specific conditions, often requiring the game not to be downloaded/streamed and the request made within 14 days, with playtime limits (like under 2 hours on Steam) and exceptions for faulty content or specific regional laws. Consumable in-game items, subscriptions, and gifted games are typically non-refundable once used. 
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Can I get a refund for an unauthorized purchase?

Yes, you can get your money back for unauthorized transactions, especially with credit cards (often $0 liability) and debit cards if reported quickly (within 60 days for federal protections), but it depends on how fast you act, the type of card, and the circumstances, as banks must investigate but can deny claims if you were negligent or reported too late. Act immediately by contacting your bank's fraud department and report the issue to prevent further losses. 
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How do I report an unauthorized transaction?

Report Unauthorized Electronic Banking Transactions To National Cyber Crime Helpline. Here's how you can report the incident to National Cyber Frauds Reporting and Management System: Call Helpline Number 1930.
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How do I cancel an unauthorized purchase?

Reporting an unauthorized pending transaction

If you see a pending transaction you know you didn't make, contact your card issuer immediately.
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Is it legal to sell a Valorant account?

The Critical Truth: Riot Games' Terms of Service and Account Bans. Selling or buying Valorant accounts directly violates Riot Games' Terms of Service, creating significant risks that every potential seller must understand before proceeding.
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How to chat in Riot?

/r or /reply will allow you to reply to a private message in game. /w or /whisper "Summoner name" will allow you to start a conversation with a friend that is online. /ignore all will mute all players during this game session. /ignore enemy will mute all enemy players during this game session!
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How do I contact Riot by email?

Our customer support is available via Intercom Chat or by email at [email protected]. Feel free to contact us if you have any questions, improvements, or suggestions regarding Riot's products.
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What does "gg" mean in VALORANT?

-gg- means good game, used AFTER the game to appreciate time spent. -bg- means bad game, used AFTER the game to say that you didn't spent time well plaing that game.
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Is a 1.1 KD good in VALORANT?

Yes, a 1.1 K/D in Valorant is generally considered good and above average, especially in lower to mid-ranks (Iron to Diamond), indicating you win more fights than you lose; however, its significance depends on your rank and role, as high-rank players might expect higher, and supportive players (Controllers/Sentinels) can have lower K/Ds while still impacting the game positively. 
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Is iron 1 the worst rank?

Everyone starts at the bottom, with the lowest VALORANT rank, Iron.
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How long is the Val 152 ban?

A Valorant VAN 152 error signifies a Hardware ID (HWID) ban, typically lasting around 4 months, though it can vary depending on the offense, with serious cheating leading to potentially permanent hardware suspension for subsequent accounts. While you must wait out the ban period, you can submit a ticket to Riot Support to appeal, especially if you believe it was a mistake. 
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Does Riot ban for buying accounts?

Purchased and Botted Accounts

Selling and buying accounts is against our ToS so we will almost certainly ban that account, but your legitimate accounts won't be penalized. If this happens AFTER we roll out our account and penalty linking changes then all of your accounts could be banned, so don't buy accounts.
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Can I get banned for getting boosted?

Yes, you can get banned for getting boosted (account boosting) in most competitive online games, as it violates terms of service by artificially inflating ranks, leading to penalties for both the booster and the boosted account, ranging from temporary suspensions to permanent bans, depending on the game and severity. Even if done with friends (duo/stacking), paying for a service or letting someone play on your account (account sharing) is almost always against the rules and risky, with some games like League of Legends imposing multi-day bans for a first offense and permanent bans for repeat offenses. 
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